Terms & Conditions

2.1 Age Requirement

Aapko kam az kam 18 saal ka hona chahiye ya apne parent/guardian ki supervision mein hona chahiye.

2.2 Legal Capacity

Aap legally capable hain contract mein enter hone ke liye aur applicable laws ke mutabiq hamari services use kar sakte hain.

2.3 Accurate Information

Aap accurate, current, aur complete information provide karne ke liye responsible hain.

3.1 Registration

Kuch services ke liye account create karna zaruri hai:

• Valid email address aur phone number provide karein
• Strong password choose karein
• Account information ko accurate aur updated rakhein

3.2 Account Security

Aap apne account ki security ke liye zimmedar hain:

• Password confidential rakhein
• Unauthorized access ki soorat mein turant inform karein
• Account activity ko regularly monitor karein

3.3 Account Termination

Hum account ko suspend ya terminate kar sakte hain agar:

• Terms violation ho
• Fraudulent activity detect ho
• Inactivity zyada long time ki ho
• Legal requirements ho

4.1 Permitted Use

Aap hamari services ko sirf lawful purposes ke liye use kar sakte hain:

• Personal government form requirements ke liye
• Legitimate documentation needs ke liye
• Information gathering legal matters ke liye

4.2 Prohibited Activities

Ye activities strictly prohibited hain:

• False ya misleading information submit karna
• Fraudulent documents create karna
• Identity theft ya impersonation
• Hacking, malware, ya security breaches
• Spam ya unauthorized marketing
• Copyright infringement
• System overload ya abuse
• Kisi aur ki privacy violate karna
• Illegal activities ke liye use karna

5.1 Service Charges

Kuch services paid hain:

• Charges clearly mentioned honge
• Government fees alag hain hamari service fees se
• Prices without notice change ho sakti hain
• All prices Pakistani Rupees mein hain

5.2 Payment Terms

• Payment advance mein required hai
• Accepted payment methods: Bank transfer, Credit/Debit cards, Mobile wallets
• Payment receipt email se milegi
• Taxes jahan applicable hain, include honge

5.3 Refund Policy

Refunds limited circumstances mein available hain:

• Service delivery failure hamari taraf se
• Duplicate payment ki case mein
• Technical error ki wajah se overcharge
• Government fees non-refundable hain
• Refund request 7 days ke andar submit karni hogi

6.1 Hamara Content

Website par sab content (text, graphics, logos, software) hamari property hai ya licensed hai. Aap nahi kar sakte:

• Copy, modify, ya distribute without permission
• Commercial use without authorization
• Remove copyright notices

6.2 User Content

Aap jo content upload karte hain, uski ownership aapki rehti hai, lekin aap hume limited license dete hain use karne ki services provide karne ke liye.

7.1 Information Accuracy

Hum best efforts karte hain accurate information provide karne ki, lekin:

• Government policies aur procedures change ho sakte hain
• Information "as is" basis par provided hai
• Hum guarantee nahi kar sakte ke information 100% current hai
• Official government sources se verify karna recommended hai

7.2 Service Availability

Hum guarantee nahi kar sakte:

• Uninterrupted service availability
• Error-free operation
• Complete security from unauthorized access
• Specific results ya outcomes

7.3 Third-Party Links

Hamari website par third-party links ho sakti hain. Hum un websites ki content ya practices ke liye responsible nahi hain.

11.1 Terms Changes

Hum ye terms kabhi bhi update kar sakte hain:

• Changes is page par post honge
• "Last Updated" date update hoga
• Major changes ke liye email notification milegi
• Continue use se new terms accept hote hain

11.2 Service Changes

Hum services ko modify, suspend, ya discontinue kar sakte hain without prior notice.

13.1 Informal Resolution

Pehle hum directly resolve karne ki koshish karenge. Contact karein: disputes@govforms.pk

13.2 Governing Law

Ye terms governed honge by laws of Pakistan.

13.3 Jurisdiction

Disputes ko Pakistan ke courts mein resolve kiya jayega.

Severability

Agar koi provision invalid ho jaye, to baki terms enforce rahenge.

Waiver

Kisi right ko enforce na karna waiver nahi hai.

Assignment

Aap apne rights transfer nahi kar sakte without hamari written permission.

Entire Agreement

Ye terms hamari complete agreement hain aur previous agreements ko replace karti hain.